Reset your password Please enter the username used to log in. We'll send an email with instructions on recovering the acount password. Username Continue Reset Password Password Reset.Please check your email for instructions on how to complete your password reset. If you don't receive the email shortly, please contact Flat Rate Storage at realties1@ptd.net for assistance. Duplicate Username. Sorry! It looks like your username is already in use by another customer. Please contact Flat Rate Storage at realties1@ptd.net to resolve this issue.